Refund & Cancellation Policy

Last updated: 20 August 2026

This page is a general template provided for convenience and does not constitute legal advice. Please have it reviewed by a qualified lawyer before publishing it on a live website.

1. Management fees

Monthly management fees are billed in advance. If a client cancels before a billing period begins, the fee for that period will not be charged. Once a billing period has started and work has begun (account setup, campaign build, or optimization), fees for that period are non-refundable, as the time and platform access have already been committed.

2. Ad spend

Advertising spend paid directly to Google, Meta, YouTube, or LinkedIn is non-refundable by AdSetu, as it is paid to the advertising platform, not retained by us. Any refund for ad spend (e.g. for disapproved ads or platform billing errors) must be requested directly from the relevant platform, and we are happy to assist with that process.

3. Setup / audit fees

One-time account setup or audit fees are non-refundable once the audit or account build has been delivered.

4. Cancellation

You may cancel your engagement at any time with 30 days’ written notice by emailing info@infoskillstechnology.com. Any work completed and billing periods already in progress at the time of notice remain payable as per the Terms & Conditions.

5. Disputes

If you believe you have been incorrectly billed, contact us within 15 days of the charge at info@infoskillstechnology.com or +91 98106 59036, and we will review the matter in good faith.